Other Recall Simply enter the Vehicle Identification Number (VIN) to confirm if your vehicle is involved in any safety recalls. |
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Important note:
The identification of recalled vehicles is not solely determined by the model and engine designation. The recall may only affect specific production periods, making it challenging to conclusively ascertain a vehicle's recall status based solely on these identifiers. Please be informed that the above information is merely provisional, and not legally binding. |
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Frequently Asked Questions How do I locate the VIN on my vehicle? The Vehicle Identification Number (VIN) is a 17-character number starting with a 3-character letter code. For Mercedes-Benz passenger cars this is WDB, WDC or WDD, for example, and for Mercedes-Benz vans WDB or WDF. You can find your vehicle VIN number at Registration book or Mercedes-Benz warranty booklet. Passenger Cars 
How will owners be contacted? Owners will be sent a letter with information we obtain from registration authorities and/or our authorised dealers. In order for us to be able to contact you if and when your vehicle may need to be recalled, we strongly encourage you to update your details with Mercedes-Benz Authorized Service Center What costs will be incurred by the customer? All recall replacement will be conducted free of charge to customers. How do I find further information? Contact your nearest Mercedes-Benz Authorized Service Center or Customer Care Centre (CCC) is available 24/7 to answer your queries at 1250 |
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Contact Us Customer Care Centre (CCC) Toll-Free-Number 1250 Aftersales Enquiry
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